I’ll point out the obvious here. [Although I haven't posted a whole lot]

1. We’ve been able to bring in a TON of traffic each month for people searching out wave2net
2. I’ve been contacted several times in regards to what I’ve done and recommendations on dealing with wave2net
3. This site is making a difference. I plan on posting a widget on customers steered from signing up with wave2net. At this point its the lower teens (13-15) of households. Half from my site and other other half from word of mouth!

I would like to thank everyone for the success of this site. It just goes to show me that I need to post here regularly.

Use A Credit Card to pay for initial installation and payment.

Chances are, with my experience at least, Wave2net will NOT work with you at all so you’ll have another option at retrieving your money if you so need to take this risk and decide to sign up.

Of course I, and many others, would advise to you stick with dial-up.

be caucious, they’ve been known to send things to claims.

Please dont forget to send yours in by filling out the form on the contact page.

Like most of us, I had no standard broadband options (dsl or cable). I actually found out about wave2net through the ValPack coupons. I scored a free site survey if I ended up signing up with them (a $25 dollar value – that i would regret for a long time to come).

I signed up when we were living in Clear Brook, VA. I wasn’t actually there when they came out to do the site survey, but they left a nice detailed report of the survey when I got home that day. I think the excitement at the thought of a broadband connection for my start-up business clouded my judgment when I questioned and then signed that 2 year contract. 

Installation when pretty smooth, all aside from the installer talking about porn the entire time… it was up and running. At the time I was a full time network administrator and knew exactly what was going on during the setup and static IP assignment.

So apparently they have a few different antennas they choose from to install.  They installed it and I had a horrible experience and eventually I ended with a different antenna with no better service (in total i’ve had 3 different antennas – the service SUCKED on all of them)

It was bad from the start, but i sucked it up – I am a very easy going and reasonable guy… so i waited thinking it would get better! I mean I did have a few good moments of usage! After a while I was on http://www.speakeasy.net or http://www.speedtest.net/ every moment before wasting my time at trying to get my computer on the internet!

So i called and called… same ole thing: reboot your computer, reboot your router, bad router, reboot the antenna! NOTHING worked… I even went through 3 different routers mainly because they say in the ‘welcome packet’ that their stuff doesnt work with Linksys! (that should have been another warning). We all have preferences so I overlooked it  – whats another $60? and then another??? I started with a Linksys, whet to a Netgear and then finaly a buffalo router. They all had the same problem.

The problem was, if i could even manage to pull up a web page it was slower than dialup!!! I enjoy the occasional youTube video from time to time – even on good days it wouldn’t be worth it. But why was there a connection issue to begin with? I would sit at my comptuer, whisper a prayer and hope wave2net would work for me today! Most of the time I got the wonderful your not connected message I would then ‘rinse and repeat’ the steps listed above.

I’ll try to shorted my story up, but I moved to Stephens City. Paid $150 to have my antenna re-installed and faced the same crappy issues! I called and called, wrote emails for help and it was all the same – reboot this and that – essentially it was as if it was only my problem not theirs!

So I was done – I demand good service! Especially living in a new house that had great broadband options. I know I signed up for crappy internet and at a horrible price, but I didn’t have any options like I do now! I was paying $60 for a 2MB connection (they wont tell you that on their site – one of these installers told) I was willing to honor my word and signed contract IF THEY WOULD GIVE ME SERVICE!

So my thought was they aren’t giving me service, I’m not giving them money! So i just stopped paying them and signed up with Comcast. They eventually sent it claims where I settled it, but had I known what I know now I would have taken them to small claims court and handled things a bit differntly.

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I want to post resources, tips and overall advice. I have a few things I’ve been able to gather, but if you have any please send them in!

I’m just getting started but be sure to stop back here and tell your friends if they are considering wave2net as a service they need to check out this site first!

I’ll will show them why they should avoid signing the contract as I walk through the loop holes wave2net uses to their advantage and your disadvantage.

I also plan to post my reasearch in better/more reliable services than wave2net

stay tuned and tell your friends – I hope to get up and running soon!!!
Thanks for stoping by so early -> subscribe to my rss feed on the left, and shortly I will also offer email service!